If a product is faulty or damaged we will replace it within 28 days of our delivery date it as long the item has not been worn (in the case of clothing) or used and the product is returned to us within this time period. No returns will be accepted without first receiving a returns agreement from our office. Please call or email for this.
For digital downloads, no refunds will be made for downloads that have successfully accessed/downloaded. A refund/no charge will only be made in cases where a customer has been unable to access or download the product. In this case, the customer should contact our office within 48 hours of first business day of placing their order for a full refund.